Orders & Payments
- How can I order your products?
- What methods of payment do you accept?
- Why won't my payment go through?
- Where is my order confirmation email?
- Can I change or cancel my order?
- Where do you ship from and to?
- How much does shipping cost and how long is it?
- Are there any other costs associated with my order delivery?
- What can I do if I enter the wrong delivery address?
- Where is my order? Has it been dispatched?
- My order tracking is not updating
Refunds & Returns
- Can I exchange / return my physical order?
- What can I do if I make a duplicate order?
- I've received a faulty product, can you help?
Still have questions?
We're happy to help with whatever questions you have! You can submit customer support ticket here.